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Refund policy

Chirps Return Policy

Built for the group. Backed by fairness.

We want you to love what you’re wearing. If something isn’t right, we’ll make it right — the Chirps way.


🕒 Return Window

Items may be returned or exchanged within 30 days of delivery.

After 30 days, items are no longer eligible for return.


📦 Item Condition

To be eligible for return or exchange:

  • Items must be unworn and unwashed
  • Tags must still be attached
  • No signs of wear, damage, or alteration

We reserve the right to deny returns that do not meet these conditions.


🔄 Exchanges (We Cover Shipping)

Need a different size? No problem.

  • Exchanges are free within the U.S.
  • Chirps covers return shipping on exchanges
  • Once we receive your item, we’ll ship your new size out promptly

We highly recommend exchanges for sizing issues to avoid additional shipping costs.


💳 Refunds (Customer Covers Return Shipping)

If you prefer a refund:

  • Customer is responsible for return shipping costs
  • Refunds are issued to your original payment method once the item is received and inspected
  • Original shipping charges (if applicable) are non-refundable

Please allow 5–7 business days after receipt for your refund to process.


📸 Damaged or Incorrect Items

If your item arrives damaged or you received the wrong product:

  • Submit a claim within 7 days of delivery
  • Upload a photo of the issue
  • Chirps will cover all return shipping costs

We’ll either send a replacement or issue a full refund — your choice.


🚫 Non-Returnable Items

  • Final sale items
  • Gift cards
  • Worn, washed, or altered merchandise

How to Start a Return

Begin your return or exchange through our online return portal.
You’ll receive instructions and next steps immediately.

 

Start a Return

 


Questions?

Email us at suport@chirpsgolfco.com and we’ll help you out.

We’re building this brand the right way — quality over excess — and we appreciate you chirping responsibly.