Shipping policy
Chirps Shipping Policy
We work hard to get your gear to you quickly so you can get back to what matters—playing golf.
Order Processing
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Orders are processed within 1–2 business days
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Orders placed on weekends or holidays ship the next business day
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You’ll receive a confirmation email with tracking once your order ships
Shipping Rates
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Shipping rates are calculated at checkout based on your location and order size
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Occasional free shipping promotions may be offered and will be clearly noted
Delivery Times
Estimated delivery times (after processing):
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Standard Shipping: 3–5 business days
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Expedited Shipping: 2–3 business days (if available at checkout)
Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.
Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow it every step of the way.
Incorrect Addresses
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Please double-check your shipping address at checkout
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Chirps is not responsible for orders shipped to an incorrect address provided by the customer
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Orders returned due to an incorrect address may incur additional shipping fees to reship
Lost or Delayed Packages
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If tracking shows your package as delivered but you can’t locate it, please check with neighbors or your local carrier first
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If your package appears lost in transit, contact us and we’ll help investigate
Damaged Packages
If your order arrives damaged:
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Contact us within 7 days of delivery
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Include your order number and photos of the packaging and item
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We’ll make it right
International Shipping
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International shipping is currently not available
(You can easily toggle this later if/when you expand)
Shipping Responsibility
Once a package is in the carrier’s possession, delivery timing and handling are managed by the carrier. We’ll always help where we can, but we can’t control carrier delays.
Questions?
Reach out anytime at shipping@chirpsgolfco.com